Your outsourced IT department — that also talks to your machines.
Managed IT services, ERPNext, IP telephony, 24/7 monitoring. And Aptitude IoT, our framework that connects your industrial equipment directly into your ERP. Seasoned developers and technicians under one roof, since 2015.
Six pillars, one team.
An IT foundation that must run flawlessly, and transformation levers to create business value. Rather than juggling a dozen vendors, our clients entrust Aptitude with their entire ecosystem — consistency, predictability, accountability.
Managed IT Services
Identity, workstations, servers, network: proactive monitoring and management with a predictable monthly commitment. Rental option available.
Discover →Monitoring & telemetry
An enterprise-grade open-source platform: 24/7 monitoring of the network, servers, workstations and M365 services. We see incidents before they cost you.
Discover →IP Telephony
3CX Bronze Partner. Design, deployment and operation of cloud or hybrid phone systems — reliable, cost-effective, integrated with Microsoft 365.
Discover →ERPNext / Frappe
Implementation, maintenance, support, development and consulting around ERPNext and the Frappe platform. Our own corporate site runs on it.
Discover →Apps & integrations
Our in-house modules built on ERPNext: Aptitude IoT (RFID & barcode inventory) and our Microsoft 365 connector (Teams, Planner, SharePoint). Included for our managed ERPNext clients, on request.
Discover →Connectivity & physical security
Managed networking and IP video surveillance via the UniFi ecosystem: routers, switches, access points, Protect cameras.
Discover →Count your stock while walking the warehouse.
Aptitude IoT turns a Chainway C72 handheld (UHF RFID + barcodes) into an inventory tool connected to your ERPNext. Your teams scan, counts and audits reconcile automatically against your stock, and discrepancies show up on the spot — with no re-keying and no annual count that freezes the warehouse.
- Offline-first scanning, synced as soon as the network returns
- Counts and audits reconciled to the Stock Ledger, with a reliability score
- Assisted receiving and picking, against your Purchase Receipts and Pick Lists
C72 · RFID / barcode scan
↓ MQTT (batched, offline-OK)
ERPNext · Aptitude IoT
↓
Audit session → reconciliation
↓
Stock Ledger updated + variances
We see incidents before they cost you. And your machines finally talk to your management system.
Our approach: take on IT complexity so your teams can focus on their core business. No grey areas, no passing of responsibility between vendors.
- 24/7 multi-layer monitoring — network, servers, workstations, cloud services — with preventive rather than reactive actions.
- A bridge between your PLCs, sensors and business software thanks to Aptitude IoT: something few providers offer in Quebec.
- Developers and technicians under one roof. 12 people covering everything from the switch to business code — a single point of contact.
- A standardized, proven stack: Microsoft 365, UniFi, 3CX, ERPNext, and our own IoT framework built on Frappe.
- Equipment rental option: zero CapEx, monitoring and replacement included. Data and operations in Quebec.
Two profiles we serve particularly well.
Our six pillars combine differently depending on the industry. Here's how we orchestrate everything for two typical Quebec SMB profiles.
Distribution & wholesale
ERPNext + mobile RFID warehouse + multi-site telephony + managed services. See your stock, ship accurately, keep the phone ringing.
See the solution →Manufacturing & processing
Aptitude IoT + ERPNext Manufacturing + IT/OT segmentation + monitoring. Your machines finally talk to your management system, in real time.
See the solution →45-minute diagnostic — get clarity on your blind spots.
One of our architects calls you, listens, then gives you in writing the three priorities we would identify if we were your IT department. No sales pitch.
Ready to entrust your IT to a single partner?
Let's discuss your current environment and how we can solidify it, simplify it, and let you achieve.